FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
SHIPPING Queries
Can I have free shipping?
Free shipping is only applicable for single purchase with more than RM100.
When will my order be shipped after confirming?
Estimated shipping time of the products is stated on the website. Unless otherwise specified differently for the shipping time of a particular product or a larger order
Will I be charged for taxes?
No. We bare the taxes, you can enjoy shopping with us without any extra taxes applied.
PAYMENT Queries
What are the payment methods available?
Credit Cards, Bank Transfer, PayPal.
What are the currencies that Tech Urself accept?
Currently, we only accept Ringgit Malaysia.Ringgit Malaysia is used as the official currency for all calculations.
RETURNES Queries
What should I do if I receive a damaged good in my package?
You are required to make a report to us on damaged or missing item(s) in your package within 24 hours upon receiving of the package. We will not entertain any complaints for damaged or missing items after the 24 hours time frame.
Can i return the product If I am not satisfied?
We believe that in order to have the best possible online shopping experience, our customers should be able to make a choice to return a product for whatever reason they are not happy with the purchases. All we ask is that you send the items back to us in the original packaging and in the state you received them with it original packing intact and in un-use condition. Also, report should be made in within 24 hours upon receiving the shipment.
Still got questions? Contact us>